Job Introduction
An exciting opportunity to join the Operations and Technical Services team based in our Gateshead office as a Technical Coordinator. This role will serve as the primary liaison for national accounts, ensuring asbestos-related projects are delivered safely, efficiently, and in line with all regulatory requirements. This role combines technical expertise in asbestos management with client-facing coordination responsibilities, supporting key accounts across multiple regions. Providing technical advice and guidance to our team of Operations Coordinators, site colleagues and clients.
How You’ll Contribute
- Act as a central point of contact for national clients, dealing with day-to-day queries, technical advice and all contract related administration
- Dealing with client requests accepting work orders, scheduling, arranging site access and progress reporting
- Production of site/job specific risk assessments & method statements
- Engaging with clients when providing technical advice and guidance relating to asbestos and other hazardous materials
- Management of internal and external software platforms, ensuring that the company's systems (NexGen) are well administered and kept up to date.
- Ensuring contract SLAs are met and KPIs are achieved
- Report quality checking
- Financial administration (Invoicing & General WIP management)
- Attending client meetings and systems training sessions (travel may be required
- Ensuring that all client requests are dealt with efficiently and in a timely manner.
- Undertake other duties and responsibilities as required by senior management.
Knowledge and Skills
- P402 Qualification is essential
- Proven experience in asbestos consultancy, surveying, or project management
- Excellent communication and client relationship management skills
- Ability to manage multiple projects and accounts simultaneously
- Ability to meet deadlines consistently
- Excellent planning and organizational skills
- Ability to work effectively as part of a team
- Ability to communicate effectively with all key stakeholders
Behaviours You Will Demonstrate
Integrity |
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Innovation |
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Trust |
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Commitment |
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Sustainability |
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Benefits – please check in with HR if you are unsure of exactly which benefits to include.
- Salary sacrifice car scheme
- Cycle to work scheme
- Retail discounts platform
- EAP
- Cashback health scheme
- Life Assurance
Lucion is proud to be an equal opportunity employer. We are committed to treating all individuals in a fair and equal manner by creating an inclusive and open environment.